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PBG brands 2020

INTRODUCTION OF REDUCED SERVICE - commencing 4th May 2020

 

Dear Customer,


Further to all previously advised steps that have been taken by Pura Bathrooms Group in relation to the COVID 19 – Cornavirus pandemic, please note that it has become recognised and apparent over recent weeks that there does remain a necessity for our company to maintain a controlled level of provision of our products and services.


Whilst we continue to carry out essential, but limited, administration and stock control requirements, we have also decided that as from Monday 4th May 2020 we will introduce a reduced product procurement service across the Pura Bathrooms Group Bathroom Collection.


With a view to ensuring that all government guidelines regarding social distancing are adhered to, and the potential for contact between our staff, our customers and the greater public arena of which we’re active in is kept to an absolute minimum, please note this reduced service will only cover collections from our Crowborough HQ and pallet / carrier deliveries. No van deliveries will be carried out at this stage.


To facilitate this service, please note that all pallet consignments will need to carry a minimum order value level of £250.00 plus vat. Please also note that self-imposed delivery restrictions may dictate further carriage costs being applied.


To place orders, please kindly use either of the two following formats to contact our Sales Office:


Either by phone on 01892 611240 - 9.00am – 4.00pm Monday to Friday


Or preferably via email on sales@purabathroomsgroup.co.uk


Please do not use any other communication lines as your order may not be registered.


As detailed, to ensure we are doing everything we can to meet the guidelines set out by the Government, we kindly request that we collectively work with our customers to ensure that all orders placed are for essential needs.


Further to this, if we can please kindly request your patience and understanding in facilitating order turnaround, which we will endeavour to do within a 48-72 hour window, we would be most grateful.


At Pura Bathrooms Group, we will remain strong and resolute through this difficult period and will continue to update you as further developments occur.


We would like to take this moment to wish all our customers our very best regards and look forward to a more settled time in the future.

 


Yours sincerely.

 


Pura Bathrooms Group

© Pura Bathrooms Limited. All Rights Reserved.

Pura Bathrooms Ltd - part of the Pura Bathrooms Group | Company No. 5142417 | 15 Millbrook Industrial Estate, Sybron Way, Crowborough, East Sussex TN6 3DU