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Do not use abrasive cleaning products such as cleaning powders, creams or scouring pads on any of our products. To see our Product Aftercare Guide, which explains how to clean our products, click here

We show the technical drawings for most of our products on our website, in the details for each product. If you cannot find a particular dimension or drawing for a product, please contact us. Our technical support team will be happy to obtain the measurement for you.

We show the flow rates in our technical drawings for most of our products on our website, in the details for each product. If you cannot find a particular dimension or drawing for a product, please contact us. Our technical support team will be happy to obtain the measurement for you.

WC flush volumes must not exceed 6 litres for new installations in the UK. In dual flush installations, the smaller flush volume should not exceed two thirds of the full flush volume. The small flush is intended for liquid waste, and the full flush is to remove solids from the WC bowl. All of our cisterns are supplied with WRAS-approved dual flush fittings as standard. The flush volumes are adjustable and are set to 6 and 3 litres by default.

All of our WC bowls are capable of being flushed at just 4 and 2½ litres respectively. If your WC does not flush adequately, adjust the valve controls in the cistern as necessary to increase the flush volume. There are separate slider controls on the valve for setting each flush volume. The volume of the smaller flush is set as a proportion of the full flush volume, so it is advisable to adjust the full flush control first.

Back to Wall Pura Code Depth Width Height
Arco CB1088 520 360 390
Bloque CB1060 540 360 400
Dekka CB1094 540 360 400
Essence CB10100 520 345 400
Grace CB10134 540 360 420
Ivo CB1076 500 345 390
Wall Hung Pura Code Depth Width Height
Arco CH1088 520 360 390
Bloque CH1060 500 360 400
Essence CH10100 500 345 400
Essence slim CH10100A 470 355 400
Flite/Ice CH101036 490 355 410
Grace CH101034 500 360 420
Ivo CH1076 500 345 390
Close Coupled Pura Code Depth Width Height
Arco C1088 710 360 390
Arco open back C1088C 660 360 390
Bloque C1060 630 360 400
Dekka C1094 610 360 400
Essence C10100 660 345 400
Flite/Ice C10136 495 365 435
Grace C10134 650 360 420
Ivo C1076C 610 345 390
Str8 C1060 630 360 400
Urban C1010C 620 355 400
Bidets Pura Code Depth Width Height
Arco B1088 550 360 390
Bloque B1060 540 360 400
Dekka B1094 540 360 400
Essence BH10100 500 345 400
Grace B10134 540 360 420
Grace BH10134 500 360 420
Ivo B1076 600 345 390
Dimensions are in millimetres and exclude cisterns.

 

Information Coming Soon

Bath Fillers Pura Code Length
Bloque BQBF 93
Dv8 DVBF 112
Ivo IVBF 93.5
Sq2 SQBF 90
Xcite XCBF 125
Xcite XCMBF 135
Shower Mixers Pura Code Length
Bloque BQBSM 93
Dv8 DVBSM 112
Ivo IVBSM 93.5
Sq2 SQBSM 90
Xcite XCBSM 125
Xcite XCMBSM 135
Dimensions are in millimetres from the centre
line of the tap to the middle of the nozzle.

 

All of our baths must be mounted on a flat, level surface. If a freestanding bath is being mounted on a slippery surface, such as a laminate floor, rubber cups can be placed under the feet of the bath. These can be purchased at most plumbing merchants.

For our Arco and Essence freestanding baths, we recommend the use of silicone sealant around the bottom of the skirt to create a watertight seal. At 45kg and 41kg respectively when empty, these baths are heavy. However, if you want extra rigidity, you can clamp a wooden frame (not supplied) around the feet and secure it to the floor.

The open design of our Fyori freestanding bath means that it does not have a skirt. At 50kg, however, its own weight will keep it in place.

To clean inside your clicker waste, simply unscrew the plug counterclockwise by hand, remove any hair and other debris, then screw the plug back on.

To ensure correct operation, check the water temperature when running. We recommend setting the water temperature at 38°C. To set the temperature, first turn the thermostat control fully clockwise to the valve’s coldest position. You may need to repeatedly remove and replace the handle from the spindle to bypass the fixed safety stopper on the thermostat spindle. In normal use, the stopper limits the range of the control to one revolution, to prevent the user setting the water temperature excessively hot.

Now, turn the control anti-clockwise until the water temperature increases. Again, you may need to remove and replace the handle to bypass the stopper, then continue turning anti-clockwise. When you are happy with the temperature range of the control, you can secure the handle in position.

To see a full list of our installation guides, click here 

Check that the hot and cold water feeds to the valve have been connected the correct way around. For twin-control valves, if the thermostat control is located at the bottom, then the hot water must enter the valve at the left (viewed from the front) with the cold on the right and the outlet at the top.

Triple-control valves have their thermostat control in the middle; in order to determine which way up this type of valve has been mounted, please talk to our technical support team.

For both valve types, the hot and cold inputs are clearly embossed on the brass body of the valve.

To see a full list of our installation guides, click here 

No, the valve will not work properly if you try to move the blanking plug. Facing the valve, if the thermostat control is located at the bottom, then the outlet must be at the top of the valve (opposite the blanking plug) with the hot water entering at the left and the cold on the right. You may need to re-route your existing pipework accordingly.

To see a full list of our installation guides, click here 

Yes, our single and dual outlet thermostatic concealed shower valves can be mounted such that their controls are aligned either vertically or horizontally, or at any angle in between.

Yes, the handset wall bracket was designed to be easy to service. To adjust the holder, remove the socket at the rear of the bracket then carefully remove the body. You will see a brass disc at the rear of the body. Adjust this as necessary to tighten the swivel joint, then re-assemble the bracket.

Yes, in the unlikely event that a part has developed a fault within the guarantee period, please contact our technical support team. All working parts (such as hinges, ceramic disks, cartridges, seals and cistern fittings) are covered for 12 months from the date of purchase. Proof of purchase is required.

Our technical support team will also be happy to help if you would like to purchase a replacement part.

Please attach a copy of your sales receipt in any correspondence to enable us to quickly identify the part that you require.

To see our full terms and conditions, click here 

To see our guide to changing the flow cartridge in your Pura concealed thermostatic shower valve, click here 

To see our guide to assembling and setting up your Pura concealed thermostatic shower valve, click here 

To see our guide to flushing your Pura concealed thermostatic shower valve, click here 

© Pura Bathrooms Limited. All Rights Reserved.

Pura Bathrooms Ltd - part of the Pura Bathrooms Group | Company No. 5142417 | 15 Millbrook Industrial Estate, Sybron Way, Crowborough, East Sussex TN6 3DU